Shipping policy

Shipping Policy

Last updated 18 April 2025.

All journals are printed on demand. This means your order is made just for you, which takes a little extra time—but ensures quality and sustainability.

Production Time

Please allow 3–5 business days for your journal to be printed before shipping.

Estimated Delivery Times

Please allow 7-12 business days for delivery time. 

Delivery time may vary based on local postal services and holidays.

Delays

We are not responsible for delays due to customs, postal disruptions, or incorrect address details. Please check your shipping info before placing your order.

Lost or Missing Orders

If your order hasn’t arrived after 30 days, contact us and we’ll investigate the issue.

Contact Us

For all support enquiries, please email us at contact@pianoprac.com with your order number and relevant details.